Privacy Policy
A legal disclaimer
Welcome to Evercool Air Solutions Limited (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.evercoolairsolutions.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By using our Site, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us or request a service, we may collect personal details such as:
• Name
• Email address
• Phone number
• Address
• Any other information you voluntarily provide
b. Non-Personal Information
We may also collect non-personally identifiable information, such as:
• Browser type
• Device type
• IP address
• Pages visited on our site
• Time spent on the site
c. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your experience, track site usage, and deliver relevant advertising. You can adjust your browser settings to decline cookies if you prefer.
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2. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and provide customer service
• Schedule and manage air conditioning services
• Improve our website and services
• Send promotional emails or updates (only if you opt in)
• Monitor site usage and trends
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3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with third parties only in the following circumstances:
• With service providers or contractors who help us operate our business (e.g., website hosting, email delivery)
• To comply with legal obligations or respond to lawful requests
• To protect our rights or property, or the safety of our users or others
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4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
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5. Your Choices
You may:
• Opt out of receiving marketing emails by following the unsubscribe link in our emails
• Disable cookies via your browser settings
• Request access to, correction, or deletion of your personal data (contact us at the info below)
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6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
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8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site with an updated “Effective Date.”
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9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Evercool Air Solutions Limited
07807 072 741